Your Trusted IT Support Partner
In today’s fast-paced business environment, reliable technical support is essential to maintain your competitive edge and ensure your organisation’s seamless operation. Many companies, like yours, are realising the myriad of benefits of outsourcing IT support services. Here’s why you should consider it:
Cost-Efficiency
Outsourcing technology services eliminates the need for an in-house IT staff, reducing expenses associated with salaries, benefits, and training. This allows you to access high-quality support without the additional overhead costs.
Access to Expertise
At Cura Technology, our team boasts extensive knowledge and experience in information technology assistance. Our experts ensure your systems operate at peak performance, addressing issues efficiently and proactively.
Focus on Core Business
By outsourcing your IT support to us, you can free up your internal resources to concentrate on your core competencies. We handle your digital support needs, enabling you to stay focused on your strategic initiatives.
Scalability
Our services are flexible, allowing you to scale your support up or down as your business needs evolve. This level of agility is challenging to achieve with in-house hiring or staff reductions.
What We Do
Our IT Support Services
At Cura Technology, we offer a comprehensive range of IT support services tailored to meet your specific needs, including:
User and Device Support:
Our tiered support (1st, 2nd, and 3rd line) for users and devices covers a wide range of technologies, from Microsoft 365 to server infrastructure. We swiftly resolve user and device issues, ensuring smooth operations and employee productivity.
Employee Lifecycle Management:
We manage the entire employee lifecycle, from onboarding new hires to de-provisioning exiting employees, streamlining HR and IT processes.
Network Security Management:
We configure firewall rules and set up secure remote access via SSL-VPN to enhance your security posture.
Application and Software Assistance:
Our support includes complete assistance for application installation and desktop setups.
By outsourcing these IT support services to Cura Technology, you gain a strategic advantage by reducing costs, enhancing efficiency, and ensuring the uninterrupted operation of your business. We are committed to providing first-class support to meet your unique needs and challenges. Give us a call on 01135268853 to get started.
Unlock the Power of NOC Services
Your Reliable Network Operations Centre (NOC) Partner
In the ever-evolving IT landscape, maintaining the health and security of your network infrastructure is crucial. Cura Technology’s Network Operations Centre (NOC) services offer a proactive approach to network monitoring and management, providing your clients with peace of mind and unlocking the full potential of their IT infrastructure.
Why choose Cura Technology's NOC services?
Here are the key reasons:
Active Monitoring and Issue Resolution:
Our Active Monitoring and Issue Resolution service entails continuous real-time monitoring of device health, operational status, and immediate resolution of security threats.
Patch Management:
With our Patch Management service, we take the hassle out of keeping all your endpoints and servers updated, secure, and performing optimally.
System Maintenance:
Our System Maintenance service involves scheduled system reboots to guarantee operational continuity and optimal system health.
Data Protection:
Our Data Protection service covers backup monitoring and management for servers and cloud applications, including routine restore checks.
Endpoint Security Management:
Our Endpoint Security Management service focuses on maintaining up-to-date antivirus software on all endpoints, protecting against malware, ransomware, and other threats.
By choosing Cura Technology’s NOC services, you equip your organisation with the proactive tools and expertise needed to maintain a healthy and secure network infrastructure, ensuring uninterrupted operations, enhanced IT performance, cost savings, risk reduction, and operational efficiency.
Your Proven Partner for Professional Services
Elevate Your IT Experience with Professional Services
In today’s rapidly evolving IT landscape, having a partner who can deliver expert professional services is essential. At Cura Technology, we offer an extensive range of services designed to optimise your IT estate, enhance operational efficiency, and provide an exceptional customer experience.
Our Professional Services include:
Building, Configuring, and Deploying End User Devices:
Our skilled engineers handle the entire process of building, configuring, and deploying end-user devices, ensuring your workforce has the necessary tools for productivity.
Scheduled Proactive Onsite Engineering:
We provide scheduled onsite engineering to perform proactive maintenance of your IT estate, identifying and mitigating potential issues before they disrupt your operations.
Onsite Hardware Repairs and Upgrades:
When hardware issues arise, our engineers offer onsite repair services and hardware upgrades, extending the lifespan and performance of your IT assets.
Network Documentation and Knowledge Transfer:
Our engineers create comprehensive network documentation and transfer essential knowledge to your internal IT team, empowering them to manage and maintain your IT estate effectively.
End User Training and Support:
In addition to device deployment, our engineers provide end-user training and support, ensuring your employees can effectively use the new technology, boosting productivity and reducing support requests.
With Cura Technology’s Professional Services, you can rely on a partner that not only delivers expert technical solutions but also enhances your overall IT experience. We streamline your IT operations, reduce downtime, and empower your workforce, allowing you to concentrate on your core business objectives.
Your Dependable Partner for Managed Security Services
Strengthen Your Defense with Managed Security Services
In the digital age, safeguarding your organisation against cyber threats is paramount. Cura Technology’s Managed Security Services offer a comprehensive suite of solutions to protect your digital assets, fortify your security posture, and reduce vulnerabilities. Our Managed Security Services include:
Vulnerability Scanning:
Regular vulnerability scanning is essential for identifying weaknesses in your IT infrastructure. Our thorough scans provide a clear picture of your security landscape, enabling you to take precise actions to mitigate risks.
Penetration Testing:
Going beyond vulnerability scanning, our penetration testing simulates real-world cyberattacks to assess your network’s resilience, providing valuable insights into your security effectiveness.
End-User Security Training:
Well-informed employees are a critical line of defense, reducing the likelihood of human error leading to data breaches. Our end-user security training equips your staff with the knowledge and skills to recognise and respond to security threats.
Cyber Essentials and Cyber Essentials Plus:
These certifications demonstrate your commitment to cybersecurity and help protect against common online threats. By achieving these certifications, you reduce the risk of cyberattacks and make your organisation more attractive to insurers.
SOC/SIEM Services:
Our Security Operations Centre (SOC) and Security Information and Event Management (SIEM) services provide real-time threat detection and incident response, reducing incident response times and minimising potential financial and reputational damage associated with cyber incidents.
Microsoft 365 Policy Configuration Management:
Our service extends to managing policy configurations for services like Microsoft Intune and Conditional Access, ensuring your Microsoft 365 environment is secure and compliant.
With Cure Technology’s Managed Security Services, you can rest assured that your organisation is well-protected against cyber threats. By reducing vulnerabilities, improving security posture, and demonstrating a commitment to best practices, you not only enhance your cybersecurity but also position yourself favorably in the eyes of cyber insurance providers.
